Do you have experience in a Sydney Scheduling position? This is your chance to join a well known market leader located in Rydalmere!
This is a pivotal role to the company where you are responsible for the scheduling and planning of all service and installation work for field service technicians within an after sales service environment. Your main duties will include;
- Allocating, scheduling and prioritising service / installation work for technicians
- Ensuring resources and stock are available and ordering where needed
- Liaising with technicians to ensure work is complete
- General customer service responding to enquiries, conducting follow up calls and advising customers of any changes to appointments
To be successful for this position you will demonstrate the following:
- Excellent written / verbal communication skills
- Strong customer service and experience dealing with a high volume of calls
- High level organisation and coordination skills
- Experience within the air conditioning or appliance industry would be highly regarded along with experience in an after sales service department.
To be a serious contender for this role SAP experience is essential !
This is a full time permanent position with a 7:00am start. On-site parking is provided, along with being accessible by public transport.
|